Refund Policy

Refund Policy Last Updated: [10.22.2024] At Prospct.io, we strive to provide our customers with the best products and services. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Refunds

You may be eligible for a refund if: You request a refund within 30 days of your purchase. The product has not been used in any way that would prevent resale or further distribution.

How to Request a Refund To

initiate a refund, please contact our customer support team at support@prospct.io with the following information: Your order number The email address associated with your account A brief description of the reason for the refund request

Processing Refunds

Once we receive your refund request, we will review it and notify you of the status. If approved, your refund will be processed within  7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.

Non-Refundable Items

Certain items may be non-refundable, including but not limited to: Services that have been fully rendered Digital products that have been downloaded or accessed

Changes to this Policy

We may update our refund policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about our refund policy, please contact us at support@prospct.io. Thank you for choosing Prospct.io!